Automations
If this happens on WhatsApp,do that. No workflow required.
A new message, a keyword, a tag being added — each can trigger an action automatically: reply, tag, assign, or create a deal. Set it up once in a few clicks.
New message
Add tag
Assign agent
The problem today
The same reply, tag, and assignment, done by hand every time
Today
- New messages tagged and assigned manually, every single time
- The same welcome reply typed out over and over
- No consistent process across agents
- Nothing happens unless someone remembers to do it
With InboxCenter
- New messages tagged and assigned the instant they arrive
- A welcome reply sends itself, every time
- Every agent's inbox follows the same rules
- Nothing depends on someone remembering
InboxCenter runs the repetitive parts for you, automatically.
How it works
1
Pick a trigger
New message, keyword, tag added, and more.
2
Pick an action
Reply, tag, assign, update a field, create a deal.
3
Turn it on
It runs automatically from then on.
What you can automate today
Instant triggers
New message, keyword match, new contact, and more.
Auto-tagging
Add or remove tags the moment a rule matches.
Auto-assignment
Route conversations to the right agent instantly.
Instant replies
Send a message or approved template automatically.
Frequently asked questions
Automate the repetitive parts today
Set up your first rule in a few clicks — no workflow required.