Built for how your team actually works
One inbox, four ways to use it. Whichever team owns WhatsApp at your company, InboxCenter gives them the tools built for their job — not a generic chat window.
Support teams
Route incoming WhatsApp messages to the right agent, keep response times low with presence and unread tracking, and never lose a conversation in a shared phone thread again.
- Shared inbox with assignment
- Read receipts & presence
- Response-time analytics
Sales teams
Turn inbound chats into pipeline. Every contact can carry a deal through your stages, so sales reps work WhatsApp leads exactly like they'd work any other pipeline.
- Kanban pipelines
- Deal value & stage tracking
- Contact-to-deal linking
Marketing teams
Segment contacts with tags and custom fields, then send templated broadcast campaigns and track delivery and replies without leaving the platform.
- Segmented broadcasts
- Delivery & reply tracking
- Reusable message templates
Operations teams
Automate the repetitive parts — auto-tagging, auto-assignment, welcome flows, and handoff to a human — with automations and visual flows your team can actually read.
- Trigger-based automations
- No-code visual flows
- Automation activity logs
Curious how this compares to piecing tools together yourself? See why teams choose InboxCenter, or check the FAQ.