Built for how your team actually works
One inbox, four ways to use it. Whichever team owns WhatsApp at your company, InboxCenter gives them the tools built for their job, not a generic chat window.
Support teams
Route incoming WhatsApp messages to the right agent, keep response times low with presence and unread tracking, and never lose a conversation in a shared phone thread again.
- Shared inbox with assignment
- Read receipts & presence
- Response-time analytics
Sales teams
Turn inbound chats into pipeline. Every contact can carry a deal through your stages, so sales reps work WhatsApp leads exactly like they'd work any other pipeline.
- Kanban pipelines
- Deal value & stage tracking
- Contact-to-deal linking
Marketing teams
Segment contacts with tags and custom fields, then send templated broadcast campaigns and track delivery and replies without leaving the platform.
- Segmented broadcasts
- Delivery & reply tracking
- Reusable message templates
Operations teams
Automate the repetitive parts (auto-tagging, auto-assignment, welcome flows, and handoff to a human) with automations and visual flows your team can actually read.
- Trigger-based automations
- No-code visual flows
- Automation activity logs
Curious how this compares to piecing tools together yourself? See why teams choose InboxCenter, or check the FAQ.